Why Remote Server Monitoring and Management Can Take A Load Of Your In House IT Team

October 4, 2022 | By: Scott Lard

Your network is the backbone of your business, regardless of whether you have a high traffic, large-scale online business or a small, local business whose employees are reliant on their workstations in-office to complete critical tasks. No matter how much data your business has to store or how much bandwidth you need to operate your business, having the right software and hardware to manage your servers is a necessity. 

For many companies, server monitoring and maintenance is a difficult process. For some organizations, it’s a task that their in-house team doesn’t have availability to manage and for others, performance issues simply aren’t something they think about.

Luckily, there are vendors who offer remote server monitoring and management services, making server upkeep easy and stress-free. Here, we’ll discuss the function and features of remote server monitoring and maintenance, as well as the benefits that these services can offer all sizes and kinds of business environments.

What Is Remote Server Monitoring and Management

Remote server monitoring and management, or RMM, is a service offered by a variety of IT providers that helps businesses manage their network remotely and proactively. 

Remote Monitoring

Remote monitoring means that your systems, databases, and servers will be actively monitored 24 hours a day, seven days a week by a remote application, giving your IT provider or in-house team a notification or alert regarding any unusual activity or system issues.

Why is Server Monitoring Important?

There are many issues that remote server monitoring can help with. For example, most remote server monitoring and management providers can detect and address things like those listed below before they cause serious issues:

  • Low disk space or memory
  • Disk failures
  • High CPU usage
  • Failures in services, systems, or applications
  • High temperatures
  • Cybersecurity breaches
  • Important system issues that affect performance

When you’re in partnership with a provider to manage and monitor your server remotely, many issues will be proactively flagged, your team will be alerted, and your provider will begin providing solutions immediately. This type of proactive care helps to prevent small technical issues from becoming much more serious problems.

Server monitoring also usually includes the tracking of a server’s resources and metrics, meaning that your IT team or provider can have a bird’s eye view of your server and its performance in order to better manage resources going forward. 

What is Remote Server Management?

Remote management means that changes, updates, addition of tools, and more can be made remotely. This means that your information technology, or IT, provider doesn’t have to be on-location or working on a computer or server in-office to manage things on the systems, networks, applications, and servers of your company.

Why is Server Management Important?

Server management can help free up some of your in-house IT resources while still maintaining a high level of control and support over your IT infrastructure. Third-party providers can offer a remote solution to routine maintenance such as security updates, patches, and checks to ensure the server systems are performing their roles correctly and efficiently.

What Are the Benefits of RMM?

Benefits of RMM

Having support through remote monitoring and maintenance can be extremely helpful in many ways.

For starters, it can give small and medium-sized businesses access to enterprise-level IT support systems that they often wouldn’t otherwise be able to access — at a much more affordable price than one might expect. 

In addition, remote server monitoring and maintenance can detect issues in advance of them causing too much damage. This means better network stability, more uptime, and enhanced system performance. Better support for your IT infrastructure means that the life span of your technical environment can be extended, giving you more out of your overall IT investment.

All of these benefits mean that businesses can offer their customers better services, products, and support because they know their online systems, in-house workstations, devices and other business systems are running at peak performance.

Remote Monitoring For All Types of Servers

No matter what kind of server your business uses, a remote monitoring and management plan can work for you. Most providers offer installation, monitoring, and management of cloud and on-site servers, both virtual and physical, including:  

  • Microsoft Windows
  • Microsoft Hyper-V
  • VMWare
  • Web Server
  • Database Server
  • Microsoft Azure
  • Amazon Web Services (AWS)

There is no better way to get the valuable insights you need or the support you want than with remote server monitoring and maintenance from an experienced provider.

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